If you experience an emergency warranty service situation as defined below, please notify 2–10 HBW and contact the appropriate contractor below.
Please note, if you contact the emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.
- Not working at all
- Excessive leak, one that is a slow drip is not considered excessive.
- A drain back up
Contact: For plumbing emergencies please shut off water and contact 2-10 Home Buyer Warranty
- Not working at all, this does not include individual switches or outlets this is for the entire house.
- A hot wire is exposed
Contact: Samuel Huerta (Agape Electric) – 214-756-0984.
- The entire system is not working, this does not include individual rooms or zones.
Contact: Jose Lopez (1st Star) – 214-499-8168.